This article explains how to use and manage the Leat Loyalty integration.
Using Leat Loyalty
The Guest uses their Leat Loyalty identifier (e.g. QR code) or email address to:
- Earn loyalty points
- Use eligible rewards in Trivec POS solutions, such as:
- Promo products
- Discount products (not possible in Sweden for legislative reasons)
- Free products
Using Leat Loyalty with Domino
- Create an order or select an existing order and either:
- Scan the card or bar/QR code to retrieve the Guest Leat Loyalty account
- Alternatively, select the Customer area above the bill to search for the account:
- Select the calculator symbol to search for the Account/Card number:
- Alternatively, select the Search symbol to search by Name or Email:
- When an account is found, select it and activate by selecting Activate account:
- The Loyalty screen displays the information about the Guest, as well as Points (called Credits in Leat) available:
- Select Activate Customer again to activate the account. Guest account is now active and the number of Points collected is displayed as well:
- To activate a Reward, select Bill:
- Select the Loyalty tab:
- To activate a Reward, select it:
- Free product is now added to the Bill and the Reward cost is removed from the total Points:
- In case Guest doesn't have enough Points to activate a Reward (50 required - 11 available), Reward will be greyed out:
- Order is now updated with the free products and/or discount products:
NOTE: You can add one or more Rewards to the bill.
Using Leat Loyalty with Handy
- Select an order and select the Guest symbol in the lower-left corner of the screen:
- Search for the guest account via e-mail or scan the QR code.
When the guest account is activated, the guest's name, email, points, and the guest's available rewards are displayed:
- To redeem an award, select the Redeem button for the desired reward:
- The bill is updated with the reward. To complete the payment select Next to select the payment method:
Managing Leat Loyalty
You can configure your Leat integration with Domino in the following way:
In Leat
The following settings are managed on Leat portal:
- Leat Contact and Identification creation
- Reward creation
- Loyalty reporting & dashboard
For more info on how to do that, check out Leat Help Center.
In Domino
The following settings are managed in Domino:
- Loyalty activation in MyTrivec - check out Getting started with Leat
- Domino promos & discounts configuration
- Account history review
Creating new rewards
Each time new rewards are created in Leat, you need to contact Trivec Support to have the rewards configured with expected functionality (Promos/Discount products/Free products).