This guide explains how to troubleshoot Event POS devices.
Resetting the device
To reset the device, hold the power button until the screen turns off:
Wait for a few seconds and then hold the power button again until the screen turns on.
Enabling DHCP
If the device has lost network connectivity on the local network, it is a good idea to try to enable DHCP on the device. For info on how, check out Enabling DHCP on VPOS.
No bootable device
In case device displays a "No bootable device" message, contact Trivec Support.