This article demonstrates an advanced scenario of four Kitchen Display System (KDS) devices working in sync, complemented by a physical printer.
Info
In this scenario, there are four Stations with their own screens in the kitchen:
- Grill section with Grill screen.
- Salad section with Salad screen.
- Dessert section with Dessert screen.
- Pass section, with Pass screen, responsible for completing and sending orders.
Restaurant uses three Courses:
- Appetizers
- Main courses
- Desserts
This scenario uses the following advanced functionality:
- Summary: Enables the users to have an overview of all products in all active PrepTickets.
- Pass: Enables information to be synced across several KDS sreens.
- Transit: A view where tickets are placed between courses. Tickets are moved to Transit automatically when a single course on a PrepTicket is complete.
- Info: Enables the Grill and Salad stations to be aware of which orders are served together with the other station.
- Courses: Enables the tickets to appear when certain courses are requested, otherwise they are out of the view (for more info, check out Working with Courses).
- Print: When tables are complete and ready for pickup, paper ticket is printed automatically as reference for the waiting staff.
- CurrentCourseOnly: On Dessert Screen, ticket is only displayed when Dessert as course is requested.
- PriorityTables: Some tables are displayed ahead of others on the KDS screens.
This represents, for example, a fine dining restaurant with a VIP section and a head chef sending the orders.
Introduction to KDS
For an introductory demo of KDS, check out Demo: Single Kitchen Display Screen (KDS) device.
Advanced KDS
For an introduction to KDS tickets with Courses and different KDS views, check out Demo: Two KDS devices with Pass and Info.
Workflow
- The following is ordered in Domino on a POS device:
- Appetizer: 1 Caprese Salad and 1 Mushroom carpaccio (Salad)
- Main Course: 1 Fish & Chips /with Extra Fries and 1 Roasted cauliflower (Grill)
- Dessert: 1 Lava cake /Glutenfree and 1 Lava cake (Dessert)
- Let's assume all screens except Pass are in My Active view. All screens (except Dessert) display the new order.
- Dessert doesn't display the new order, since it is configured not to display anything until Dessert course is requested (CurrentCourseOnly setting).
| Pass | Grill | Salad | Dessert |
- Next course is requested by waiters (Appetizers) and "Next course AP" message is displayed on Pass and Salad devices:
| Pass | Grill | Salad | Dessert |
- After tapping away the "Next course AP" message, Salad screen sees its orders.
| Pass | Grill | Salad | Dessert |
- Salad chef selects the orange Preparing button:
- Ticket status change is updated on the Pass and Grill screen.
| Pass | Grill | Salad | Dessert |
- If at any point Grill screen would like to revise the ticket, they can switch the view from MyActive to Active and the ticket will be displayed:
- Same applies for Summary, even if the ticket is hidden away from view in MyTicket for better overview, products are displayed in the Summary view:
- Salad has prepared their plate and selected the green Prepared button:
- This change is updated on the other screens:
| Pass | Grill | Salad | Dessert |
- Paper ticket is printed automatically:
- Head chef selects the red Transit button:
- Ticket is moved from Active view to Transit view:
- Next course is requested by waiters (Main course). Tickets reappear on all screens (except Dessert):
| Pass | Grill | Salad | Dessert |
- Same as with Appetizer course, Grill chef prepares the products and marks the ticket as Prepared.
- Paper ticket is printed:
- and Head chef moves the ticket to transit:
- Next course is requested by waiters (Dessert). Tickets reappear on Pass and Dessert screens only:
| Pass | Grill | Salad | Dessert |
- After tapping away the "Next course DS" message, dessert chef selects the yellow Preparing button and ticket status is reflected on the Pass screen:
| Pass | Grill | Salad | Dessert |
- When Dessert have prepared their product, they select the green Prepared button and the Dessert course is completed:
| Pass | Grill | Salad | Dessert |
- Paper ticket is printed automatically:
- After the plates have been picked up, Head chef selects the grey Completed button and ticket moves to History.