Using a C10/C100+ WestPay terminal

This guides explains how to use C10 and C100+ terminals. If you are unsure which terminal you have, please check out WestPay terminals.

C10 operates in EPAS mode only, while C100+ terminals operate in two modes, EPAS and Pay@Table:

Direct payment (EPAS)

EPAS mode is used when sending a transaction to the terminal from Domino or Handy, supported on both C10 and C100+ terminal. 

  • In Domino or Handy, enter the payment menu (For info on navigating to payment menu, check out Payment for Handy and Payment for Domino),
  • Select the payment method associated with the card terminal (Card1, Card2 / Kort1 , Kort2):

Version 2_0_13 - percentage tip

  • Select the predetermined tip percentage or select Ange belopp to enter a custom amount of tip.
  • Alternatively, select Fortsätt to skip tips.  
  • After selecting a tip percentage, total amount is updated. Confirm with Betala med dricks:
  • If you selected Ange belopp, you can enter tip amount manually:
  • After entering tip amount, total amount is updated. Confirm with Betala med dricks:
  • To select a custom tip percentage, select the % symbol:
  • After entering tip percentage, total amount is updated. Confirm with Betala med dricks:

Version 2_0_11_4 - total amount tip

  • Follow the instructions on the device:
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Tableside payment (Pay@Table)

Pay@Table mode is used when fetching a table to complete a payment and is only available on C100+ terminals.

Logging in

  • Log in on the WestPay device by entering your Domino/Handy login key in the yellow Waiter box:
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  • If several Sections/Centers are configured, select the section/center you would like to use (This can be changed after logging in as well):
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  • If several Modes are configured, select the mode you would like to use (Tables, Bar tabs, Queue):
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  • Confirm the selection with OK.
  • After logging in, select Section or Mode to switch sections and modes (if configured):
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  • Logged in user is displayed in the upper right corner:
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Working with tables

  • To search for a table, enter the table number in the yellow search box.
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  • Device will display all tables containing the number you searched for (e.g. 2, 12, 22). 
  • To display all tables, leave the search box empty and just select OK:
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Payment

  • Select a table to proceed with payment. Table info will display: 
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  • Cash as a payment method is most often disabled, but it can be enabled if requested by the customer. 
  • Select Card to proceed with the card payment:
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  • The total amount is pre-entered. You can delete the sum and enter a custom amount yourself.
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  • You can split the amount by using the number to split the order with. You can also enter a custom amount, after which green button on the keypad needs to be pressed to recalculate the amount. 
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